Be Authentic

Terms &
Conditions

Products

All the products on sale at www.paesanoauthentic.com are new, original and guaranteed.

Prices

All sales prices indicated on www.paesanoauthentic.com are in Euro and include the applicable VAT. The prices applied are those listed on the website at the time of placing the order. Product prices may be subject to periodic variations, for which no communication is required from the Seller. Shipping costs are borne by the customer unless there are any promotions or special offers in place.

Seller Details

PAESANO SRL
Via Purgatorio, 73 – 93015 Niscemi (CL), Italia
VAT: IT02082450855
Numero REA CL – 118554

+39 0933 1888149

Payment methods

The products on www.paesanoauthentic.com can be purchased choosing the following payment methods at the checkout:

  • 1. Credit/Debit Card
  • 2. PayPal
  • 3. Stripe
  • 5. Apple Pay
  • 6. Google Pay
  • Klarna

Placing Orders

Product images may not be perfectly representative of all characteristics and may differ in colour, size, and represented accessories.

To proceed with the purchase, the customer must place the desired product(s) in the appropriate “shopping cart” and, after reviewing the General Conditions, with particular reference to the contribution for delivery costs, the exercise of the right of withdrawal, and the Privacy Policy, they must select the desired payment method and choose the order confirmation option.

Before submitting their purchase order, the customer has the option to modify the quantity of the products they intend to purchase by adding or removing one or more products from the “shopping cart”.

By submitting the order, the customer acknowledges and declares to have read all the information provided during the purchase process and fully accepts the General Conditions.

Shipping and delivery times

All orders are processed and handled within 2 working days.

If an ordered product is not available, Paesano Srl will contact the customer via email to redefine the shipping timing of the goods.

Alternatively, if the customer wishes to cancel the order, any amount already paid by the customer will be refunded as soon as possible, but no later than 30 days from the day following the transmission of the order to Paesano Srl.

Shipping times may vary anywhere from 24 hours to 7 days, depending on the destination area. Paesano Srl does not take any responsibility for delays and disruptions due to force majeure events of any nature, in case it fails to execute the contract within the agreed time frame.

During the delivery, the customer or their representative is required to collect the items at the recipient’s address indicated in the order is required.

Upon receiving the goods, the customer is responsible for verifying their integrity, ensuring that the number of parcels delivered corresponds to what is indicated on the transport document and that the package is intact and unaltered.

The customer will have 10 working days to inspect the goods and communicate any damages or discrepancies in writing via email to web@paesanoauthentic.com. Within 10 working days, Paesano Srl will proceed with a refund.

Order Confirmation

In accordance with Article 53 of the Consumer Code, the customer receives, at the time of contract execution, a confirmation of receipt of the purchase order sent by the customer, via email.

This confirmation contains a summary of the General Conditions, the essential characteristics of the ordered product, its price, the amount paid, the existence of the right of withdrawal – with indications of the timelines and procedures for returning the goods – the geographical address to which any complaints can be addressed, and information about available customer support services and commercial warranties.

Right To Withdraw

According to Legislative Decree 206/2005, the customer has the right to withdraw from the purchase contract for any reason within 14 calendar days, without the need to provide explanations and without any penalty.

 The withdrawal can be requested by email within 14 working days from the delivery date. The returned products must still be new and intact, not removed from the packaging, and must not have suffered any damage or modification that would prevent their use by other customers.

Italian law requires that when exercising the right of withdrawal, the customer must return the goods at their own expense. Once the goods are received in the seller’s warehouse, the seller will check the their integrity and, if eligible, will proceed with the refund.

Paesano srl will refund the amount paid for the purchase of the product as soon as possible and in any case within 30 days from the date on which Paesano Srl becomes aware of the exercise of the right of withdrawal by the customer, provided that the customer returns the purchased product intact and unaltered.

The refund will be issued using the same payment method used during the checkout unless the customer expressly agrees otherwise.

In that case, it will be the customer’s responsibility to provide the bank details (IBAN code of the current account holder on the invoice) for the refund.

europian Online Dispute Resolution (odr)

Starting February 15, 2016, all EU consumers who encounter issues with an online purchase can turn to ODR and file a complaint. The customer and seller have 90 days via the platform to discuss and reach an agreement. 

We’ll do everything within our power to ensure you never need this service, but should you find yourself in that situation, follow this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Modalità di vendita

Le condizioni applicabili ad ogni singolo ordine saranno quelle esposte sul Sito al momento dell’ordine stesso. Le eventuali nuove condizioni avranno efficacia dal momento della pubblicazione sul Sito e si applicheranno alle sole vendite concluse successivamente. Tutti gli articoli, i prezzi e le loro limitazioni contenute nel Sito www.paesanoauthentic.com costituiscono un’offerta al pubblico e ne seguono la relativa normativa giuridica.

Errori

Le informazioni relative ai prodotti fornite sul Sito sono costantemente aggiornate. Non è tuttavia possibile garantire la completa assenza di errori. Paesano srl si riserva il diritto di correggere gli errori, le inesattezze o le omissioni anche dopo che sia stato inviato un ordine e altresì di cambiare o aggiornare le informazioni in qualsiasi momento senza preventiva comunicazione.

Selling Alcohol

The online seller declares to be aware of the criminal and/or administrative liability resulting from the sale of alcoholic beverages to minors or other violations of certain age limits as required by law.

Therefore, in the event that the order includes products whose sale is subject to age restrictions, the seller undertakes to verify, through a reliable procedure that includes personal identification and age verification, that the customer has reached the minimum required age.

Legge applicabile e foro competente

Le presenti Condizioni Generali sono regolate dalla legge italiana e devono essere interpretate in conformità con le leggi italiane. Per le controversie derivanti dall’interpretazione, validità e/o esecuzione, delle presenti Condizioni Generali la competenza territoriale inderogabile sarà quella del giudice del Foro di Gela (CL)

Copyright

All the contents of the website www.paesanoauthentic.com are protected by copyright. All rights belong to PAESANO S.R.L. This website may not be reproduced, either wholly or partially, transferred by electronic or conventional means, modified, linked, or used for public or commercial purposes without prior consent.